• Full Refund Within 7 Days During Off-season: Customers Are Eligible for a Full Refund of Their Payment if They Request It Within 7 Days of Purchasing the Snow Removal Service, but Only During the Off-season Period. The Off-season is Defined as March 21st to October 31st.
  • No Refund During Snow Season: Once the Snow Season Begins, Which is Defined as November 1st – March 20th, No Refunds Will Be Provided for the Snow Removal Service. This Means That if a Customer Purchases the Service During the Snow Season and Later Decides to Cancel or Request a Refund, They Will Not Be Eligible for One.
  • No Refund on Discounted or Campaign Promotions: If the Customer Avails Themselves of Any Discounted or Campaign Promotions While Purchasing the Snow Removal Service, No Refunds Will Be Provided. This Means That if a Customer Purchases the Service at a Discounted Price or as Part of a Promotional Offer, They Cannot Request a Refund for That Specific Purchase.